Dispatch Desk / Reefer dispatch that sweats the temps
Reefer dispatch that sweats the temps.
Refrigerated freight has its own brokers and headaches: set points, pre-cooling, pulp temps and tight appointments. We confirm all of it on the rate con before you roll.
Reefer loads
You tell us your lanes, home time and minimum rate. We book inside those limits, and you approve every load.
- 01Set point, continuous or cycle, and pre-cool written on the rate con.
- 02Produce, meat, dairy and frozen.
- 03Lumper and detention terms settled before you say yes.
- Load findingLoad boards and broker contacts, with reloads lined up before you're empty and planned around your home time.
- Rate negotiationWe counter. Every load gets pushed on rate, detention and layover terms before we say yes.
- Broker paperworkCarrier packets, rate confirmations and setup with new brokers. You sign; we chase the rest.
- Check callsBrokers get their updates from us, so your phone isn't ringing at every rest stop.
Dry van dispatch, done rightFlatbed dispatch, tarps and allTruck dispatch out of UtahAll equipment
The phone gets answered. Every time.
Call or text at 2 PM or 2 AM and Alex, our AI dispatcher, picks up. Alex says it's an AI, asks the questions a dispatcher would (equipment, MC, home base, lanes, minimum rate) and gets your setup started. Shamil, the owner, reviews every carrier, and no load is booked without your yes.
(385) 376-4788of gross, per load you haul
One number. Paid only when you run.
| Dispatch fee | 4.5% of the load's gross |
|---|---|
| Setup fee | None |
| Minimum | None |
| Contract | Cancel with 7 days' notice |
How it works out. On a $3,000 load, 4.5% is $135. On a $5,500 load, it's $247.50. That's the whole bill: no weekly fee, no per-load add-ons.
If the truck sits, you owe nothing. You approve every load before it's booked.
From first call to first load.
Call or text
Alex takes your equipment, lanes, home time and the rate you won't go under.
Send your docs
W-9, certificate of insurance and your MC authority. That's it.
We book
We find and negotiate the load, then send it to you to approve.
You haul
Pick up and deliver. We handle check calls and broker updates along the way.
Straight answers.
How much does a reefer dispatcher cost?
Ours is 4.5% of the gross on loads you haul, with no setup fee and no charge for weeks the truck doesn't run.
Do you handle temperature requirements?
Yes. We confirm set point, run mode and pre-cool with the broker and get them on the rate confirmation.
Are you a broker?
No. Dispatch Desk is a dispatch service that works for you, the carrier. We don't take loads under our own authority and we don't pay you. You're paid by the broker or shipper, and we take 4.5% of the load's gross.
Who answers when I call?
Alex, our AI dispatcher, answers calls and texts at (385) 376-4788 day and night. Alex tells you up front that it's an AI. It takes down your equipment, lanes and documents, and the owner, Shamil Kuchaliyev, reviews every carrier. Nothing gets booked without your OK.
What do you need from me to start?
A W-9, your certificate of insurance and your MC authority. With those we can set you up with brokers and start booking.